How long before you get your purchase?
Most orders are delivered within 4-7 business days. Monday to Friday are considered as business days except for public holidays.
Delays in delivery can occasionally occur around public holidays or at times because of unforeseen circumstances, but we do our best to provide timely deliveries to all our customers.
How do we deliver the orders?
We deliver your orders through our registered courier partners such as Bluedart, ATS, FedEx, DHL etc.
Is your order eligible for free shipping?
India: All prepaid orders qualify for free shipping. You can choose Online Payment option to avoid Rs 49 charge on Cash on Delivery.
Order Tracking
Once your order is shipped, the tracking ID and our courier partner name are sent to you via email. Please visit the courier partner’s website and enter the tracking ID we have shared with you in the relevant form to track the current location of your shipment and expected date of delivery.
Should you have any questions about your order dispatch, you can email us at care@kaptown.com.
Payment
We accept all major debit & credit cards (including Mastercard, Visa & American Express) , UPI and also provide Net Banking options across major banks.